Nails Spa of Bunker Hill

                                                 Privacy Policy


            Nails Spa of Bunker Hill
  9710 Katy Freeway, Suite 500, Houston, TX 77055
  Phone: (713) 647-0452 ·
Email: bunkerhillnails@yahoo.com · Website: bunkerhillnails.com

    Effective date: 11-01-2026
 

 1. Information we collect

    *Information you give us directly:
  - When you book an appointment, contact us, or sign up for offers: your name, phone number, email address, and appointment/service details (for example manicure, pedicure, nail enhancement, facial, waxing, threading, or eyelash services).
  - When you message us (including through Google Business Profile messaging): the content of your message and your contact details, so we can reply and, if needed, hand the conversation to a staff member.

   *Information collected automatically.
  - When you visit bunkerhillnails.com, our website host (Wix) and analytics/advertising tools (such as Google Analytics and Google Ads) may collect device and usage information, including IP address, browser type, pages visited, and approximate location. This is used to understand how visitors use the site and to measure advertising.
  - Cookies and similar technologies may be used by Wix and Google for site functionality, analytics, and advertising. You can control cookies through your browser settings.

  * Payment information:
- We do not store full card numbers on our website. Payments made in-store or through a booking/payment provider are processed by that provider under its own privacy policy.

   2.How we use your information

  - To confirm, manage, and remind you about appointments.
  - To reply to your questions and messages.
  - To provide the services you request and improve our salon and website.
  - To send offers or updates only if you asked to receive them. You can opt out at     any time by replying STOP to a text message or by contacting us.
  - To comply with legal obligations and protect the safety of our business and   customers.

  We do not sell your personal information.

  3. How we share your information

We share information only as needed to run the salon:
- With our website host (Wix) and booking/analytics providers (including Google) to operate the website, bookings, and advertising.
- With service providers who help us operate the business, under their own privacy obligations.
- If required by law, or to protect our rights, customers, or the public.

We do not share your information with other businesses for their own marketing.

   4. AI-assisted messaging (Google Business Profile)

If you message us through Google, an AI agent may answer routine questions instantly (for example hours, services, and location) using the information on our business profile and website. Questions it cannot answer are handed to our team. Please do not send sensitive information (such as payment details, government IDs, or health information) by message — call us instead at (713) 647-0452.

   5. Data retention and security

We keep appointment and contact information only as long as needed for the purposes above or as required by law. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.

   6. Your choices and rights

-  You may ask us to correct, update, or delete the personal information you gave us, by contacting us at bunkerhillnails@yahoo.com or (713) 647-0452.
- You may opt out of marketing messages at any time.
- Texas residents: we will respond to reasonable privacy requests as required by applicable Texas and U.S. law. This policy does not create rights beyond those provided by law.

  7. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without a parent or guardian.

   8. Changes to this policy

We may update this policy from time to time. The "Last updated" date above will change, and the updated policy will be posted on this page.

   9. Contact us

Nails Spa of Bunker Hill
9710 Katy Freeway, Suite 500, Houston, TX 77055
Phone: (713) 647-0452
Email: bunkerhillnails@yahoo.com

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